1. User Guides
  2. LT Credits & Payments

How do I see my platform credit balance?

When you send promotional products with Loop & Tie, you spend platform credits. Here's how to see your balance.

💡 Platform credits only pertain to users sending custom promotional product or kitted collections via Loop & Tie, and are not the same as Loop & Tie credits. 

You can learn more about Loop & Tie credits here.

📝 Platform credits are used to send custom promotional product or kitted collections, which are available to Premium and Enterprise subscribers only. Ready to upgrade? Check out our plans and pricing

To find your platform credit balance:

Option 1: In your Loop & Tie portal, click on your Loop & Tie credit balance in the top left corner. A dropdown menu will appear that shows both your Loop & Tie credits and your Platform credit balance. 

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Option 2: In your Loop & Tie portal, click 'Account Settings' on the bottom of your lefthand panel menu. Navigate to the 'Billing' tab. Your platform credit balance is displayed below your subscription information. Click 'Platform Activity' for detailed information about gift orders that used Platform credits.

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