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Why am I receiving an error message saying "insufficient permissions" or "object access" (Salesforce App)

Users are receiving error messages indicating insufficient permissions or object access

If you are your organization’s Salesforce administrator: 

Ensure that all affected users have been assigned the “Loop & Tie Standard User” permission set in the Salesforce Setup menu. For step-by-step instructions, refer to the Loop & Tie onboarding documentation. 

Also confirm that the affected user has the necessary object-level permissions in your Salesforce org settings. If the problem persists, please contact Loop & Tie at salesforcesupport@loopandtie.com

 

If you are not your organization’s Salesforce administrator: 

Contact your organization’s Salesforce administrator and ask them to assign you the “Loop & Tie Standard User” permission set and verify that you have the necessary object-level permissions.