How do I design my gift email and redemption page?

Here's how to get your gift emails and redemption pages looking *chef's kiss* spiffier than ever.

Craft a custom subject line, customize your email CTA, add your logo, and choose the perfect header image for both your email and redemption page. Here's how to get started.
 

1. Changing your email header image

2. Adding or hiding your logo

3. Editing your gift message

4. Editing your call to action / "Choose your Gift" button

5. Editing your redemption page

6. Optimizing your images for your email, redemption page, and mobile experience

 

To get to the email and redemption page design stage:


1. From your Loop & Tie portal, click "Send Gifts" in the upper right corner 

2. Choose the collection you'd like to send, then click next. 

Changing your email header image

1. You have three choices for your email header: use a pre-loaded Loop & Tie header, add a gif from the built-in Giphy browser, or upload your own

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2. To upload your own image: 

a. Choose the "My library" tab at the top of the image selection panel

b. Click "upload image," then drag or click to add the image you'd like to upload

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c. Your image will automatically populate in the email preview, and will appear in your image library until you delete it


3. To use a Loop & Tie Image:

a. Remain in or click to the Loop & Tie images tab on the top of the image selection panel

b. Click on the image you'd like to use

c. The image will automatically populate in the email preview

4. To use a gif from Giphy:

a. Click the 'Giphy' tab on the top of the image selection pane

b. Search Giphy using the search bar, then click on the image you'd like to use

c. The gif will automatically populate in the email preview

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Adding or hiding your logo

To hide your logo, click "Hide Logo" at the top right of the email preview panel. This will automatically collapse the white padding above the header image

To upload your logo:
1. Click "Edit Logo on the top right of the email preview panel, then click "upload image"

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2. Drag in or click to upload the logo you'd like to use. All image formats are accepted; higher quality files may take a moment to upload

3. Your logo will automatically appear at the top of the email preview panel. If you'd like to change it, click "edit logo" again

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Editing your gift message

1. To edit your gift message, click where the grey help text in the email preview panel says "Your Message," then begin typing 

2. To use dynamic fields in your email message, copy the text provided for each field in the "Tips & Tricks" panel that appears on the left while you type

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3. Type your name or the sender name where the grey help text says "Signature" in the email preview panel

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Editing your Call to Action

1. To edit the "Choose your gift" button, click "Edit Button" right under the CTA

2. In the panel that appears on the left, add your desired text in the field for "Call to Action Button" 

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3. Change you button color and text color by clicking on the circular color preview icon and picking a new color

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4. The CTA button's color and text will update in the email preview panel automatically


Editing your redemption page

1. Click into the 'Redemption Page" tab at the top of the design editing screen

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2. The image you chose as your email header automatically populates as your redemption page header. To change this, click "edit image" on the top right of the redemption page preview

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3. From 'edit image,' you can choose to use a Loop & Tie image, a gif from the Giphy library, or upload your own

4. When you've selected the image or gif you'd like to use, center the image vertically by clicking and dragging on the image itself in the redemption page preview screen

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5. To preview your image on mobile, click the phone icon on the top right of the screen

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When you're done editing your email and redemption page... 

Click "Next" on the top right side of the screen to save changes and move on to add your gift recipient/s

Optimizing your images for your email, redemption page, and mobile experience


The image uploader will accept .jpg, .png, .tiff, .svg, and .gif file types. The image size we recommend is 2400 x 1368px

To design an image with text, download our EPS template to ensure your message won't be cut off